What makes a holiday rental run smoothly behind the scenes? It’s more than bookings and housekeeping—it’s people. At The Travellist, we’re proud of our Bali-based team who bring experience, precision, and heart to every guest stay and owner partnership.
🌟 Lisa – Co-Host & Guest Liaison
Lisa holds a consistent Superhost status on Airbnb, thanks to her fast response times, excellent communication, and dedication to resolving guest inquiries with care. She’s the friendly voice behind the messages, and the calm problem-solver when unexpected issues arise. Whether it’s booking requests or last-minute changes, Lisa ensures everything is handled efficiently, while keeping villa owners informed and in the loop.
📊 Wulan – Team Manager & Reporting Lead
Wulan is the backbone of our operational structure. She leads the team with a clear head and detailed oversight of financial reporting, revenue tracking, and documentation. From payment schedules to pricing accuracy, Wulan ensures that everything runs like clockwork—and that villa owners always have a clear view of performance.
✨ Lili – Executive Assistant & Marketing Support
Lili brings structure and creative thinking to the team. Highly organized and detail-driven, she supports both team operations and marketing initiatives. From listing updates and admin support to coordinating campaigns and ensuring communications flow smoothly, Lili helps bridge the gap between vision and execution.
What We Do — and Why It Works
While we avoid using buzzwords, our core focus is clear: we coordinate reservations, manage performance, and elevate the guest experience.
- Airbnb co-hosting with Superhost recognition
- Reservation management across platforms
- Guest support & concierge services
- Performance-based pricing & revenue reports
- Administrative assistance, including permits & licensing
- Local, on-the-ground presence in Bali with real-time responsiveness
With strong communication, attention to detail, and a personalised approach, we support both owners and guests—ensuring smooth stays, high ratings, and happy returns.
Want to learn how we can support your holiday rental property?
📩 Reach us at [email protected]
